Support

Firmware update procedure

1. Please confirm before starting

The lens firmware update is with the lens attached to the camera body.
Be sure to attach the lens to the camera body before starting the update process.
※Please be sure the camera body power is off when attaching the lens.

When updating the firmware, please use a fully charged battery pack for the camera body.
If the power is turned off during the update process, the camera may stop working.

【Note】
If you are unable to update the Tamron lens firmware, please check the update procedure again.
In case of the Tamron lens firmware cannot be updated, or the camera monitor is displayed as shown
"FIRMWARE UPGRADE HAS BEEN CANCELED,TURN OFF THE CAMERA".
Please contact your local Tamron distributor.

2. How to check the firmware version of the camera and lens.

Turn the camera on while pressing “DISP/BACK” button to check the current firmware version.
※If the lens version is the already the most current, the firmware update is not required.
Please turn off the camera power to complete.

3. Prepare the formatted memory card.

【Note】
A formatted memory card is required for the firmware update.
If the card is formatted, all the files including protected files in the card will be erased.
Be sure to back up important files before formatting the card.

1) Turn the camera power on.

2) Press “MENU/OK” button and select “FORMAT” in the SET-UP > USER SETTING menu.

3) Press the selector button (up) to select “OK” and press the “MENU/OK” button.
Then, the format will start.

4) When formatting is complete, turn off the camera power.

4. Download the firmware.

1) Put the formatted memory card to a card reader slot of your PC.

2) Download the lens firmware to update.
>>Go to download page.

※Check if there is another file with the same name in the save destination.
If there is a file with the same name, some browsers can automatically change the name of the firmware and the camera cannot recognize the firmware correctly.

3) Copy the downloaded "XFUP ****. DAT" to the memory card.

4) When copying is complete, remove the memory card from the card reader and insert it into the camera.

5. Put the card with the firmware in the camera and start the update.

If the camera turns off while the firmware is being rewritten, the camera may not work, therefore use a fully charged battery.

The time for the firmware update varies depending on the file size of the firmware, but it is approx 60 seconds.
Never turn off the camera and operate it during the firmware update.

※After updating the firmware, you cannot revert to the version before the update.

1) Turn the camera on while pressing “DISP/BACK” button to show the firmware version screen. (current version). Then, press the “MENU/OK” button.

2) Select the lens to update. Press the selector button (down) to select "lens" and press the "MENU / OK" button.

3) Follow the instructions displayed on the camera monitor to update the firmware.

4) When the message "Version upgrade completed, please turn off the power" is displayed on the camera monitor, the firmware update is completed properly.

5) To check that the firmware updated, turn off the power and then hold down the "DISP / BACK" button.
This will now display the updated firmware version.

6) When using the same memory card for picture taking that was used for the update, please format the card using the camera set up menu.

※The LCD screen display of the camera may differ depending on the model and may change without notice.

6. If the update could not be done

If you are unable to update, please check the following.

■Confirmation contents

1) Please use a fully charged battery pack for the camera body you are using.
If the battery level is not enough, you cannot update.

2) Please make sure the lens is properly attached to the camera body before update.

3) Be sure that your memory card has been properly formatted.

4) Check if the extension of the downloaded file is ".DAT"

7. Inquiries regarding this matter

In case of the Tamron lens firmware cannot be updated, or the camera monitor is displayed as shown in "Fig. 1" below
("FIRMWARE UPGRADE HAS BEEN CANCELED,TURN OFF THE CAMERA"),
Please contact your local Tamron distributor.