Support

Products to be sent to and updated by Tamron

For details about the service, please contact your nearest Tamron dealer. For the list of Tamron dealers, please click here.

Service for adding the Live View AF feature

In combination with the Canon EOS 8000D, EOS Kiss X8i or any later camera model, the AF feature will operate properly in the Live View shooting mode.

  • * Among the supported lens models, those for which production is discontinued are not listed.
Model Product Mount Supported Camera Models
A012
A011
A010
B016
SP 15-30mm F/2.8 Di VC USD
SP 150-600mm F/5-6.3 Di VC USD
28-300mm F/3.5-6.3 Di VC PZD
16-300mm F/3.5-6.3 Di II VC PZD MACRO
Canon EOS 8000D (Rebel T6s / 760D)
EOS Kiss X8i (Rebel T6i / 750D)
EOS 5Ds、EOS 5DsR
EOS 80D
EOS 1DX Mark II
EOS 5D Mark IV
EOS 6D Mark II
EOS 9000D (77D)
EOS Kiss X9 (Rebel SL2 / 200D)
EOS Kiss X9i (Rebel T7i / 800D)
Initially released on May 8, 2015
For details, visit here.

Service for adding the panning feature

The lens will be used for panning when the VC camera shake compensation mechanism is active.

Model Product Mount  
A011 SP 150-600mm F/5-6.3 Di VC USD Canon
Nikon
Released on May 8, 2015
For details, visit here.

Service for support of the EOS Kiss M (EOS M50)

Fixes the issue which the camera models specified below cannot be operated normally when the lens is mounted.

  • * All models produced and shipped on and after June 22, 2018 are clear of this issue.
Model Product Mount Supported Camera Models  
B011 18-200mm F/3.5-6.3 Di III VC Canon EOS Kiss M
EOS M50
Initially released on 21 June, 2018
For details, visit here.

Service for support of the EOS M5/M6

Fixes the issue where any of the camera models specified below cannot be powered on and operated when the lens is mounted.

  • * All models produced and shipped on and after January 17, 2017 are clear of this issue.
Model Product Mount Supported Camera Models  
B011 18-200mm F/3.5-6.3 Di III VC Canon EOS M5
EOS M6
EOS M100
Initially released on January 17, 2017
For details, visit here.

Service for support of the EOS M3

The issue will be fixed where no photo can be taken since the AF feature does not operate or the reset process is repeated in combination with any of the camera models specified below.

  • * All models produced and shipped on and after May 29, 2015 are clear of this issue.
Model Product Mount Supported Camera Models  
B011 18-200mm F/3.5-6.3 Di III VC Canon EOS M3
EOS M10
Initially released on May 28, 2015
For details, visit here.